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Frequently Asked Questions
Can I plan a private event instead of joining a public one?
Absolutely! While we post upcoming public events regularly, you can also plan something special with your own group of friends. Just reach out to us about availability at least two weeks before your desired date, and we’ll help you create a private craft party that’s perfect for your group.
Is it possible to change my date?
We get it—schedules change! If you can’t attend the event you purchased a ticket for, you can apply the amount you paid toward a future event. Just let us know, and we’ll help you transfer your spot.
Tell me more about your cancellation policy.
Any events rescheduled within 7 days of the original date will require full payment for perishable items. However, we always strive to collaborate with you.
How does the billing process work?
It’s simple—purchase your ticket today to save your spot! Seats are limited, so booking early guarantees your place at the table. Your ticket includes everything you’ll need for the project, so all you have to do is show up ready to sip, craft, and enjoy.
What is the process for managing guest invites?
Within our online guest management system, you’ll find a user-friendly “Invites” section. You can either manage it yourself or allow us to take care of it for you.
Can I receive a receipt for my order?
Absolutely! Feel free to reach out to our dedicated customer service team with your order number.
Get in Touch with Us
Have questions, ideas, or need help with bookings? Just fill out the contact form below—we’ll get back to you within 24 hours. You can also reach us directly by email or phone.
Stay connected on social media for event updates and creative inspiration. Let’s craft something wonderful together!